Competitive, but it is family.
From the outside we look like a highly competitive sales team. What people do not expect is how close-knit we are. We compete hard, but we grow together. Leaders earn respect rather than rely on titles, and the relationships go well beyond work.
What this place actually feels like
Our values are the GREAT standard. This is the day-to-day feel underneath them, in the words the team actually reaches for.
Competitive
We keep score, and we want you to want to win. The competition is with the target and with yesterday's version of you, never at someone else's expense.
Fun
You spend most of your waking hours here. Music in the morning, energy on the floor, and a Friday activity every week, planned by a different leader each time.
Authentic
No scripts you do not believe and no pretending. Honest conversations with customers, and honest feedback with each other.
Respectful
Respect is earned here, not issued with a job title. Our leaders are respected because of how they show up, not where they sit.
Belong
People genuinely help one another. On a hard day the team lifts you, and that is the part nobody expects from a sales floor.
Learn it, practise it, lead it, apply it.
Our learning is hands-on and peer-driven. We do not just train people to sell, we give people the opportunity to teach, take ownership and lead.
Learn it
Every session starts with a planned sales topic. Different individuals get the chance to share and train the wider team, so the teaching is never one voice from the front.
Practise it
We break into smaller groups for role-play and real scenarios. Leaders step in to coach and give feedback immediately, while it still matters.
Lead it
Ownership is handed over early. Leads ICs take charge of location deployment, Sector ICs drive performance within their sectors.
Apply it
Then it goes to the ground, where the only real test is a customer in front of you. Learning continues in the field, every single day.
A day with the team, start to finish.
Every day has a rhythm, and it is built so you go home a little better than you arrived.
8am: the room fills
Managers meeting and the Rising Star meeting open the week on Mondays and Tuesdays. Goals set, priorities clear, before anyone touches the field.
9am: training and development
Two full hours on the craft, every day. The planned topic, then role-play in small groups with a leader coaching you through it.
Into the field: real conversations
Out representing the brand face to face, learning by doing, with a mentor close by whenever you want a second pair of eyes or a quick reset.
Debriefs: learn from every door
We come back and talk it through honestly. What worked, what did not, and what to try tomorrow. Every debrief makes the next day sharper.
Recognition is not saved for once a year.
If you deliver, people know about it. Some of it is a shout in front of the whole team, some of it is a passport.
The weekly recognition call
Every week we name the people who made it happen, so the whole team knows who they are and what they did.
Performers Day
Once a month the top performers come off the field entirely and spend the day with our managing director. Part reward, part mentoring you cannot get anywhere else.
The overseas exchange programme
Selected brand ambassadors earn a fully paid exchange with an overseas marketing office. You go and see how it is done in another market.
Rising Star workshop
New performers who show early are selected for an overseas workshop. It is the first time many of them travel for their career, and it will not be the last.
Leaders also earn the annual awards gala and the management retreat
No one struggles alone here.
When someone struggles, we don't immediately label them based on a bad week or a difficult season.
Sometimes, people don't need more pressure, they need to be pulled closer, reminded of why they started, and helped to identify what's actually holding them back.
"We coach before we judge. We reconnect before we write someone off."
EddieOur goal isn't just to create good performers in their first 30 days. It's to develop people who eventually have the confidence and ability to stand on their own.
Join the teamWho does well here, and who does not.
Worth being straight about, because it saves everyone time.
People who thrive here
Hungry. Coachable. Resilient. People-oriented. If you want more than you have now and you are willing to be taught how, you will do well.
People who do not
Anyone who wants the result without putting in the reps, takes feedback personally, gives up when it gets tough, needs constant checking on, or expects respect because of a title.
In their own words
This space is reserved for the team's own words, in their own voice.
Team member
Awaiting a quote. What surprised you most after joining?
Team member
Awaiting a quote. What have you learnt here that you will keep for life?
Team member
Awaiting a quote. What would you say to someone thinking of joining?
Placeholder. Nobody is quoted here until they have approved their own words
From the field to leading your own team.
Everyone starts on the ground, and everyone climbs on merit. Brand Ambassador, Sales and Marketing Associate, Team Leader Trainee, Team Leader. That is the short version of the path, and every leader here has walked it.
See the full career pathWe are not looking for the best.
We are looking for people who want to become better. You do not have to be extraordinary when you first walk through our doors. You can start average. What matters is your willingness to learn, grow and put in the work, because with the right attitude an average person achieves above-average results.